Job Detail: Area Sales Manager

Sales

• Generates profitable new business within the local market in order to exceed set targets
• Manages the entire sales cycle from lead/enquiry development, negotiation to close
•  Pro-actively  self  generates  leads  &  effectively  manages  the  pipeline  generated  through marketing.
•  Keeps  abreast  of  the  local  market  by  attending  networking  events  and  building  strong channel relationships with commercial brokers.

  Team Management

• Responsible for recruiting, inducting, training, managing, motivating, leading and developing a centre team.
• Ensures that each Team Member is productive and providing the wow service expects.  
• Conducts meetings in order to brief the team on daily workflow, prioritizing and delegating to the centre team in order to meet deadlines and customer needs.
• Clear communication of centre performance on a regular basis and setting individual targets and team objectives.

Client Retention/Client Relations

• Retains  and  develops  existing  client  relationships  that  result  in  new  business  leads  and maximizing client revenue potential.
• Maximizes retention and occupancy of the centre by retaining existing clients and proactively managing the renewal and expansion process.
• Ensures the centre team is delivering exceptional customer service and client’s needs are handled effectively and efficiently.
• Ensures front of house, housekeeping, health & safety, visual and brand company standards are delivered and maintained representative of a 5-star business.

• At least 5 years of experience in senior Sales Manager Position for 5* Hotel or Resorts or Service Apartments
• Proven success in a business-to-business sales environment.
• Experience  of  self-generation  of  new  business  leads  coupled  with  excellent  account management skills.
• Ability to manage and motivate teams to consistently deliver high performance
• Customer service focused at all times with the ability to remain flexible and calm in high pressure or continually changing situations.
• Strong organizational skills, including the ability to prioritize, multi-task, and work effectively with minimal supervision.
• Professional communication skills with experience of building business relationships
• Thorough knowledge of MS office; Word, Excel, PowerPoint and Outlook.