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Job Detail: Restaurant Manager
Company Profile
An International 5* Hotel in HCMC
Job code
VT0061
Job Title
Restaurant Manager
Category
Hotels / Resorts / Hospitality
Salary
1000 - 1500$
Location
Ho Chi Minh
Job Description
Manage Day to day operations of a Buffet restaurant (300 seats)
Ensure all of the Hotel policies and Procedure, Brand Standard are applied in the outlet
Maximize productivity and control the productivity
Responsible to attain and exceeded the pre-determined budgeted revenue through the provision of efficient service and aggressive up selling
Assist the Director of Food and Beverage in supervising the assigned Outlet in the function of all Service associates, facilities and costs and to ensure maximum Food and Beverage departmental profit is achieved.
Liaise with the Stewarding and Housekeeping, responsible to maintain and develop the levels of cleanliness, sanitation and hygiene of the assigned Outlet.
Ensuring that regular inspections are carried out, scheduled cleaning task place and necessary cleaning is action as required.
Ensure the development and maintenance of established quality standards in the assigned restaurant through active participation in the service and guest contact aspects especially during peak periods of business.
Deal with guest complaints or problems immediately and to take the necessary
remedial action reporting any serious complaints, actions or problems to the Food and Beverage manager without delay Responsible to ensure that all outlet associates practice aggressive hospitality to guest through courteous and friendly service
Conduct formal training programs for all Service associates in an effort to improve their service skills. Actively promoting on the job training and Human Resource Department’s participation.
Monitor and control through regular inventory and liaison with the Chief
Steward all outlet’s operation equipment. Reducing to the minimum all breakage and loss that may cost implications to the hotel
Job requirement
At least 5 years working in 5* Hotels, 2 years up in management roles
Proven success in a restaurant supervisory role in a large volume establishment
Good presentation and attention to details
Ability to professionally lead, train and direct staff, good team player
Have good organizational skills and have excellent communication skills with the ability to work in both back and front of house.