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Job Detail: Training Manager

Company Profile
An International Franchising Brand
Job code
Job Title
Training Manager
Category Catering / Franchising
Salary 1200 - 1500$
Ho Chi Minh

Job Description

  • Develop and conduct centralized orientation programs in accordance with company objective and System
  • Implement core mandatory programs to restaurant level
  • Implement conceptual training program for the company
  • Developing Management Skill of Restaurant Management Level
  • Develop and coach Restaurant Manager /Area Manager to take up additional responsibilities for Bench Planning
  • Conduct periodic training audits at restaurants and make recommendations on areas for improvement
  • Liaise with internal and external parties for new and effective training materials
  • Regular review and update training program to meet the standards and objectives
  • Ensure Champs training certification in place
  • Ensure all restaurants have an updated Champs/ BSC board in place
  • Execute specific plans to drive standards
  • Coordinate training team and restaurant in Customer Mania mindset/ plus training
  • Support Restaurant Manager /Area Manager in leading restaurant training
  • Analyze customer feedback and complaint to come up with training actions to improve customer satisfaction.

Job requirement

  • Bachelor Degree with major in Hospitality or Business Administration
  • At least 3 years in Training department.
  • Possess good training skill and knowledgeable in restaurant/ retails industry
  • Good command in both English and Vietnamese and Microsoft Office
  • Mature, tactful, innovative and progressive
  • Pleasant and outgoing personality

Person In Charge Huu Chi (Mr.)
Telephone (+84) 918 484 890

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