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Job Detail: Cinema Manager
Company Profile
An International Service Compny
Job code
VT0013
Job Title
Cinema Manager
Category
Hotels / Resorts / Hospitality
Salary
1000$
Location
Ha Noi
Job Description
Respond efficiently and effectively to customer feedback to ensure prompt resolution of issues.
Implementation customer service improvement programs.
Motivate and encourage staff to be customer service focused.
Comply and implement all Company policies and procedures to ensure operational excellence.
Provide a safe working environment for employees and customers, and comply with Occupational Health and Safety requirements.
Work with the Compliance personnel to identify and reduce the risks related to financial loss by ensuring strong financial systems and controls are in places, and achieve expected results for Financial Audits.
Control expenditure by adhering to purchasing policies and procedures;
Ensure food and beverage are handled to food safety standards and all reporting requirements are executed correctly.
Ensure that the business operates within the requirements of Liquor Licensing regulations (where applicable). Ensure business complies with the film classification requirements.
Ensure daily/ weekly/ monthly / quarterly / yearly reporting accountabilities and other ad hoc requirements are submitted in a prompt and timely manner.
Provide direction and control for all direct reports.
Responsible for workforce planning, recruitment activities, and engaging direct reports in the recruitment and selection process.
Ensure all employees are performing in accordance with the required standards of the business.
Contribution and collaboration on all Government Health Check initiatives and requirements including the requirement to understand and communicate these needs to the site.
Manage the employee performance review process.
Develop and coach direct reports and those employees that express an interest in developing a career with the company
Comply with company procedures when managing employee performance counseling and disciplining activities.
Communicate the objectives of the business, marketing campaigns and initiatives, and other general business matters that relate to site employees.
Collaborate with Director of Operations and persons related to enable the training and development of all staff including Management;
Job requirement
University/ College graduated
Experience at a management level, prefer in hotel management field
Advanced in English
Able to work on shifts/ weekends and Public Holidays
