Job Detail: Airfreight Manager

One International Freight Management Company in Vietnam

VT0009

Airfreight Manager

Ho Chi Minh

 

Leadership

• Management of the Airfreight Division, including financial issues, business and people development
• Management of division administration and company policy
• Develop and maintain relationships with overseas agents, airlines and customers within the framework of Central supplier agreements
• Training and management of airfreight team towards maximum performance and job satisfaction

Business

• Functions as a Selling Manager
• Providing customer quotations
• Maintain quality standards for operational export procedures and improve them where necessary
• Work towards meeting customs demands
• Master the airfreight export/import process/, actively and to support team
• Establish and maintain a good working relationship with suppliers
• Customer service to the clients, liaison with specific customers to maintain customer base

Finance and Administration

• Meet set budget and sales goals
• Help to deal with suppliers and customer queries, including questions regarding accounts
• Arrange collections and deliveries
• Assure timely billing as per company policy

 

Essential Educational and / or Training Qualifications & Certificates

• University degree or equivalent in Foreign Trade, Aviation School, Economics
• Four to five years experience with documented sales record
• Experience of freight forwarding (Airfreight) and logistics industry

Preferred Experience and Knowledge

• At least 2 years experience in a managing role.
• At least 4 years experience in Airfreight Operation
• Master of Airport process, Airport Customs Process
• Knowledge of Airfreight Market
• Knowledge of competitors
• Knowledge of TACT rule and rates

Necessary Technical / Functional Skills

• Multi modal knowledge and operational skills
• Good knowledge of computer systems, both exports and invoicing and company tools
• Good sales ability, knowledge of customer psychology, presentation skills
• Knowledge of customs tariffs and the customer’s organisation and operations
• Good communication skills both to co-workers and customers, suppliers, etc.
• Financial awareness of the local and global economy and good financial management skills
• Efficient use of time
• Knowledge of service levels expected by clients
• Fluent in local language and English (read, spoken and written).