Job Detail: Head of PR and Communications -Vietnam

About the Role

As the Head of Communications for Vietnam, you will be responsible for both internal and external communications, working with media, policy-makers, and third parties to explain why The Company is an important partner for Vietnam’s socio-economic future.

You will report directly to the Vietnam GM and Regional VP of Communications and Public Affairs and be tasked with building and leading the communications team in The Company’s home market of Vietnam.

• Leading overall Vietnam internal and external communications strategy, demonstrating sound strategy, planning and consistent execution.
• Establishing The Company’s brand and profile with the media and third parties, specifically with business, consumer and technology outlets.
• Being an active spokesperson and advocate for The Company, evangelising the future or financial inclusion, and how Vietnam could benefit from disruption and new technologies
• Building relationships and trust with leadership team throughout the organization (local and regional) and advising them on strategic narratives across business, brand, employee and crisis communications, with a clear sense of urgency and impressive interpersonal skills
• Developing and managing relationships with editors and influencers in Vietnam, including regional and international reporters locally based
• Working proactively to tell our story—and the story of financial inclusion and innovation in finance—in creative, inspiring ways that resonate with journalists, consumers and on social media
• Designing opinions and narratives with key third party stakeholders through smart, strategic communications and stakeholder engagement programmes
• Shaping our corporate voice, and promoting our organizational culture, in a locally relevant way
• Partnering with global and regional teams to develop high-impact strategies, and campaigns, that promote and enhance the overall reputation of The Company
• Managing multiple complex and high impact projects concurrently
• Helping to design engaging conversations that support our vision and bringing them to life for employees through creative communications & employee engagement activities
• Helping build a dynamic culture, that attracts and retains the best talent for The Company in partnership with The Company HR and Talent team, and celebrates diversity and inclusion
• Dealing with the ambiguity of working with cross functional teams
• Managing resources for maximum efficiency, including one or more external agencies
• Demonstrate ability to nurture and develop talent, by building, leading, inspiring, and motivating a local team.

• A minimum of 10-12 years of experience in communications, particularly in dynamic sectors but we will consider other candidates if they meet the rest of the requirements
• Relevant experience will include some combination of: agency experience, in-house communications experience in complex industries or political communications
• Highly agile and adaptable and calm under pressure
• Strong, active media relations network and experience and expertise shaping a story and delivering it
• Excellent oral, written and presentation skills
• Fluency in Vietnamese and English both is essential.