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Job Detail: Cluster Revenue Manager

Company Profile
Our Client is a Hotel Management Group
Job code
Job Title
Cluster Revenue Manager
Category Hotels / Resorts / Hospitality
Salary USD 2,500 – 3,000$
Ho Chi Minh

Job Description

  • Responsible for maximizing company revenue (including accommodation/food & beverage/events/spa/transportation) through all room booking channels and effectively managing room inventory.
  • Yield manage pricing and inventory based on demand daily, monthly and seasonal demand
  • Manage daily/monthly/annual pricing strategies for Best Available Rate and other rate plans to ensure rate parity among channels and sources
  • Coordinate on pricing, promotions and offers with Sales & Marketing to ensure their needs are met with the best possible outcome.
  • Benchmark pricing with other hotels, resorts, destinations to evaluate competitiveness and action or recommend actions to improve the properties’ position.
  • Forecast on a regularly basis to maximize revenue within the market condition.
  • Review reports and monitor all related business trends on a regular basis to make any revenue and reservations business related decisions or recommend any appropriate actions plan for all market segments to the Director of Sales and Marketing/Business Development Director/General Manager.
  • Select and engage with any potential booking channels for revenue and exposure purpose. Including day to day management of OTA partnerships.
  • Ensure all information relating to company, guests, data and reports are true and accurate in all systems and channels and all required tasks are completed with accuracy in a timely manner for the department.
  • Create a desired work culture and cooperation among colleagues and staff across other departments maintaining positive working relationships with all employees.
  • Ensure compliance of company, department’s internal policies, government regulations and/or any applicable policy and procedure.
  • Trains, counsels, coaches and spot checks staff in the performance of their duties; prepares and presents regular performance reviews to ensure a high quality guest experience.

Job requirement

  • At least 5 years or above related experience in REVENUE MANAGEMENT with good knowledge in service apartments, hotels and resorts.
  • At least 2 years of experience in the position.
  • Excellent in English communication (both speaking and writing)
  • Ability to operate computer, Microsoft Office with good knowledge of Excel.  Ability to learn multiple computer programs.
  • Must have excellent interpersonal skills to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance.
  • Must be able to get along with co-workers and work as a team. Team building and problem solving skills are required.
  • Must have excellent customer service skills and be able to lead and teach a strong team. Able to work independently and.

Person In Charge Trinh Huu Chi (Mr.)
Telephone (+84) 918 484 890

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