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Job Detail: Cluster Revenue Manager
Our Client is a Hotel Management Group
Cluster Revenue Manager
Hotels / Resorts / Hospitality
USD 2,500 – 3,000$
Ho Chi Minh
Responsible for maximizing company revenue (including accommodation/food & beverage/events/spa/transportation) through all room booking channels and effectively managing room inventory.
Yield manage pricing and inventory based on demand daily, monthly and seasonal demand
Manage daily/monthly/annual pricing strategies for Best Available Rate and other rate plans to ensure rate parity among channels and sources
Coordinate on pricing, promotions and offers with Sales & Marketing to ensure their needs are met with the best possible outcome.
Benchmark pricing with other hotels, resorts, destinations to evaluate competitiveness and action or recommend actions to improve the properties’ position.
Forecast on a regularly basis to maximize revenue within the market condition.
Review reports and monitor all related business trends on a regular basis to make any revenue and reservations business related decisions or recommend any appropriate actions plan for all market segments to the Director of Sales and Marketing/Business Development Director/General Manager.
Select and engage with any potential booking channels for revenue and exposure purpose. Including day to day management of OTA partnerships.
Ensure all information relating to company, guests, data and reports are true and accurate in all systems and channels and all required tasks are completed with accuracy in a timely manner for the department.
Create a desired work culture and cooperation among colleagues and staff across other departments maintaining positive working relationships with all employees.
Ensure compliance of company, department’s internal policies, government regulations and/or any applicable policy and procedure.
Trains, counsels, coaches and spot checks staff in the performance of their duties; prepares and presents regular performance reviews to ensure a high quality guest experience.
At least 5 years or above related experience in REVENUE MANAGEMENT with good knowledge in service apartments, hotels and resorts.
At least 2 years of experience in the position.
Excellent in English communication (both speaking and writing)
Ability to operate computer, Microsoft Office with good knowledge of Excel. Ability to learn multiple computer programs.
Must have excellent interpersonal skills to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance.
Must be able to get along with co-workers and work as a team. Team building and problem solving skills are required.
Must have excellent customer service skills and be able to lead and teach a strong team. Able to work independently and.