A. Retails
1. Develop and lead the BU sales team to achieve the annual sales budget
2. Manage Client relationships, coordinate with and support Clients to achieve the target.
B. Commercialization
3. Set the standards for and achieve Commercial Excellence
4. Lead the commercial Value Added Services proposition
5. Support the business development function
Responsibilities
1. Set and achieve the annual sales budget.
Develop and execute sales policies and sales objectives. Improve competitive position, maximize effectiveness and achieve pre-determined sales targets.
2. Develop and lead the BU sales team to provide the professional services to customers/Client and achieve the highest performance objectives within the company policy.
- Developing the team through motivation, counseling, skills development and product knowledge development
- Recruit, develop and manage the team performance
- Set up and continuously enhance the sales tools, training, coaching and development programs to sales teams
- Establish the assessment system and score card to ensure the evaluation and motivation of the team toward the highest performance
- Ensure the department’s procedures and practices are complied with the company policy
- Organize and manage the teams to deliver the most productivity results and achieve the commercial objectives
3. Set the standards for and achieve Commercial Excellence.
- Map and define customer experience (including all customer touch-points – sales, delivery, customer service, credit)
- Ensure a consistent Customer Experience that meets or exceeds expectations
- Regular review the distribution coverage to propose for the strategy and investment to expand the market
4. Manage Client relationships
- Build strong, effective relationships with ZP Clients, based on collaboration, integrity and trust
- Coordinate and support Clients to develop the business and achieve the target.
- Regularly provide market intelligence, business review and discussion with Client to support Client to have best practices
- Provide ad-hoc sales data and benchmark analysis
5. Lead the commercial Value Added Services proposition
- Create, implement and manage the value added projects to customers and Client such as pharmacy partner programs, displaying & telemarketing.
- Cooperate and work with Clients to develop and manage the exclusive teams to achieve the set performance objectives
- Work with Client on the (investment) strategy, service scope, budget, and performance measurement.
6. Support the business development function
- Provide sales analysis and market intelligence timely
7. Others
- Coordinate with related department to develop strategies to manage and strengthen the customers, Clients and sub-distributors relationship and satisfaction
- Coordinate with related departments to provide the best services to
- Continuously improve the services to customers and Clients to strengthen the
- Ensure the proper communication and cooperation customer/Client and achieve the Company’s performance objectives
- Company advantages and position in the market customers/Clients and sub-distributors
